Customer Service Veteran Support Advisor - Remote

Overview

AO Globe Life is hiring experienced professionals to support veterans and their families through scheduled virtual consultations. This fully remote opportunity offers schedule flexibility, structured training, and the ability to make a meaningful impact while helping families understand important coverage options.

In Short

• Conduct scheduled virtual consultations with veterans and their families via Zoom
• Help clients understand available coverage options with clarity and professionalism
• Guide individuals through the onboarding and enrollment process
• Provide ongoing account support and follow-up assistance
• Maintain accurate digital records and ensure compliance with company standards
• Participate in weekly training sessions, team meetings, and professional development workshops

Requirements

• Background in client service, consulting, or customer-facing roles
• Excellent virtual communication and relationship-building skills
• Organized, coachable, and mission-driven
• Comfortable using Zoom, CRM systems, and digital documentation tools
• Passion for supporting veterans and their families is highly valued

Benefits

• Fully remote role available to U.S.-based professionals
• Flexible scheduling with autonomy over your workday
• Pre-qualified client consultations provided
• Paid training and licensing support
• Leadership development programs and mentorship
• Recognition programs and performance incentives
• Opportunities for professional growth within a structured team environment