Client Engagement Specialist - Remote

Overview

As a Client Engagement Specialist, you will be the first point of contact for clients, providing expert guidance on policies, answering inquiries, and ensuring a seamless experience.

In Short

• Assist clients via phone & email with policy questions and concerns.
• Provide clear, accurate information on coverage and benefits.
• Resolve issues quickly to ensure client satisfaction.
• Maintain records and collaborate with sales & support teams.
• Excellent communication & problem-solving skills required.
• Attention to detail and ability to multitask.
• Customer-focused mindset with a positive attitude.
• Ability to work independently in a fast-paced environment.
• Unlimited earning potential with competitive benefits & commissions.
• Comprehensive training provided.

Requirements

• Strong communication skills.
• Problem-solving abilities.
• Detail-oriented.
• Multitasking skills.
• Customer-focused attitude.
• Ability to work independently.
• Experience in customer service is a plus.

Benefits

• Unlimited earning potential.
• Comprehensive training.
• Career growth opportunities.
• Flexible scheduling.
• 100% remote work.