Enablon Support Specialist, L2 L3 - Remote

Overview

The Enablon Support Specialist will provide Level 2 and Level 3 support for Enablon software, focusing on user incident management and ensuring the stability of deployments.

In Short

• Provide L2 and L3 support for Enablon incidents.
• Manage user incident management and access requests.
• Monitor error messages and validate active clients.
• Conduct weekly and monthly meetings.
• Create monthly KPIs on data completeness.
• 5 years of experience in the EHS domain required.
• Bachelor’s degree is necessary.
• Strong analytical and problem-solving skills.
• Good communication and collaboration skills.
• Fully remote position.

Requirements

• 2 years of experience with Enablon software.
• Certified in Enablon modules.
• Functional knowledge of EHS modules.
• Strong understanding of EHS concepts.
• Experience with EHSQ standards.
• Ability to interpret business needs into requirements.
• Experience in configuring Enablon implementations.
• Administer and troubleshoot Enablon solutions.
• Prepare technical documentation for support.
• Champion Level Certification in Enablon preferred.

Benefits

• Competitive pay rate of $105 per hour.
• Fully remote work environment.
• Opportunity to work in the EHS domain.
• Professional growth and development opportunities.
• Work with a dynamic team in information technology.