Remote Otter LogoRemoteOtter

Bilingual Call Center Agent - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear — and a vital part of their business experience.

In Short

  • Answering inbound calls promptly and professionally
  • Communicating fluently and confidently in both English and Spanish
  • Gathering accurate information and taking clear, concise messages
  • Scheduling appointments and providing general client support
  • Following client-specific call-handling instructions and protocols
  • Ensuring each caller has a helpful, courteous, and efficient experience

Requirements

  • Fluency in both English and Spanish
  • Strong communication skills
  • Ability to handle multiple tasks efficiently
  • Experience in customer service is a plus
  • Professional phone etiquette

Benefits

  • Opportunities for professional growth
  • Supportive work environment
  • Flexible scheduling
  • Competitive pay
  • Training and development programs
AnswerHero logo

AnswerHero

AnswerHero is a dedicated provider of professional live answering and virtual receptionist services, specializing in the unique needs of small and medium-sized businesses across the U.S. With over a decade of experience, the company prioritizes communication, professionalism, and long-term client relationships, ensuring reliable and trustworthy services that exceed expectations. AnswerHero fosters a collaborative environment that encourages innovation and exceptional customer experiences, while also empowering employees through training, support, and career growth opportunities. As a growing company, AnswerHero offers ample opportunities for career advancement and a comprehensive benefits package.

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