Remote Medical Support Assistant (Medical Receptionist)

Overview

Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St. Durham, NC 27705. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.

In Short

• Schedule, cancel, and re-schedule patient appointments and/or consults.
• Provide general reception support in the Release of Information (ROI) offices.
• Scan insurance cards and complete all insurance buffer encounters.
• Scan records into an Electronic Medical Record (EMR).
• Make outgoing and receive incoming phone calls.
• Review requests for reimbursement of travel costs.
• Review ambulance claims for eligibility and payment.
• Assist in arranging transportation for eligible patients.

Requirements

• Citizen of the United States of America.
• Ability to speak clearly, hear and write English.
• Utilize computer programs appropriately; type 40-50 wpm.
• Familiarity with medical terminology.
• Six months experience in clerical or customer service roles.
• Ability to pass a required level of security clearance.
• No sponsorship available.

Benefits

• Competitive salary packages.
• Training provided on appointment management and VA policies.
• Work from home flexibility.