Renewals Specialist, Sales - Remote

Overview

The Renewals Specialist plays a key role in managing and optimizing our subscription accounts to ensure a seamless customer experience at Amplify, a leader in K–12 education.

In Short

• Manage and optimize subscription accounts.
• Renew, up-sell, and close high-volume renewals.
• Collaborate with cross-functional teams to maintain an accurate pipeline.
• Create subscription renewal quotes for existing customers.
• Address inquiries regarding renewal accounts.
• Use Salesforce.com to track renewal status.
• Provide exceptional customer service.
• Contribute to improving the renewal process.
• Undertake additional projects as assigned.
• Ability to travel up to 10% for training.

Requirements

• 2+ years of experience in a corporate or educational setting.
• 2+ years of experience with Salesforce.
• Proficiency in Google Suite or Microsoft applications.
• Experience with sales and contract renewals.
• Strong communication and organizational skills.
• Self-motivated and dependable.
• Ability to handle high-volume transactions.
• Understanding of Amplify’s products preferred.
• Proficiency with Excel or Google Sheets.
• Located in Mountain or Pacific Timezone.

Benefits

• 401(k) plan and stock options.
• Competitive health insurance and mental health options.
• Paid time off and parental leave.
• Access to best-in-class development programs.