Associate System Applications Administrator - Remote

Overview

The Associate System Application Administrator is responsible for the day-to-day operations of internal applications assigned to Amplifiers, working closely with stakeholders and technical resources to align systems with company goals.

In Short

• Manage day-to-day administration of assigned applications.
• Provide customer service and troubleshoot support tickets.
• Develop relationships with software providers and vendors.
• Assist with change management tasks related to application updates.
• Maintain policy and technical procedure documentation.
• Train and mentor end users on application usage.
• Support a mix of in-person, remote, and offshore team members.
• Work collaboratively across business lines.
• Contribute effectively in a dynamic environment.
• Engage in continuous learning to adapt to new technologies.

Requirements

• Associate’s Degree in IT or 2 years of related experience.
• Basic communication skills with stakeholders.
• Understanding of system administration and SaaS support.
• Experience with troubleshooting applications.
• Preferred: 3 years supporting SaaS platforms.
• Familiarity with Agile methodologies.
• Ability to learn new technologies.
• Experience in change management practices.
• Collaborative mindset across business lines.

Benefits

• Competitive salary range of $72,000 - $82,000.
• Eligibility for annual discretionary bonus.
• 401(k) plan.
• Health insurance and mental health options.
• Paid time off and parental leave.
• Access to development programs.
• Equal Opportunity Employer.
• Commitment to reasonable accommodations for individuals with disabilities.