System Application Administrator - Remote

Overview

The System Application Administrator at Amplify is responsible for managing internal applications, ensuring they align with company goals while providing excellent user support.

In Short

• Manage day-to-day operations of internal applications.
• Provide excellent customer service and troubleshoot support tickets.
• Develop relationships with internal teams and software providers.
• Gather requirements for new initiatives and enhancements.
• Assist with change management related to application updates.
• Maintain documentation for policies and procedures.
• Train and mentor users on application best practices.
• Work effectively with remote and offshore teams.
• Support SaaS platforms and application integrations.
• Adapt to a dynamic work environment.

Requirements

• 2 years of experience managing internal applications.
• Ability to communicate technical information effectively.
• Experience with troubleshooting and supporting integrations.
• 5 years of experience with SaaS platforms preferred.
• Familiarity with Agile methodologies.
• Strong stakeholder management skills.
• Experience with cloud-based data platforms preferred.
• Excellent communication skills.
• Ability to work across multiple business lines.
• Quick learner in a dynamic environment.

Benefits

• 401(k) plan and competitive health insurance.
• Mental health options and paid time off.
• Parental leave and life insurance.
• Access to development programs.
• Annual discretionary bonus based on performance.