Experienced Contact Center Developer with Twilio - Remote

Overview

AmeriSave is a leading company in the financial services industry, dedicated to providing exceptional customer experiences through innovative technology solutions. We have set the standard in online mortgage lending with over $130 billion in funded loan volume. Our mission is to deliver beneficial, responsible lending solutions with unwavering integrity, dedication and excellence.

In Short

• Design, develop, and maintain contact center solutions using Twilio.
• Integrate Twilio with other platforms, including Microsoft Teams and Azure Communications Services.
• Collaborate with cross-functional teams to ensure seamless integration and functionality.
• Troubleshoot and resolve issues related to contact center solutions.
• Stay up-to-date with the latest industry trends and technologies.

Requirements

• Proven experience as a Contact Center Developer with expertise in Twilio.
• Strong knowledge of Twilio APIs and services.
• Experience with Microsoft Teams and Azure Communications Services is a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee discounts
• Health insurance
• Life insurance
• Paid time off
• 12 paid holidays per year
• Paid training
• Referral program
• Vision insurance