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Parts Clerk - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

The Parts clerk provides support to the Parts Manager and ensures customers are provided the highest level of customer service.

In Short

  • Process customer PO’s, providing timely communication on order status and tracking.
  • Maintain high customer service experience levels.
  • Maintain good relationships with vendors.
  • Approve vendor invoices for A/P processing.
  • Process RMA requests and track returns for credit.
  • Prepare parts quotes for customers.
  • Review invoices, unbilled orders, and open purchase orders monthly.
  • Continuously improve and update product knowledge by participating in educational and product training opportunities.
  • Other administrative and clerical duties assigned or that may contribute to the growth of the company and you as an employee and person.

Requirements

  • Proven experience in procurement management or supplier management within a warehouse environment is preferred.
  • Strong knowledge of inventory control processes and best practices.
  • Excellent negotiation skills to effectively communicate with suppliers.
  • Ability to work collaboratively within a team while also being self-motivated.
  • Strong customer service skills with a focus on meeting client needs.

Benefits

  • Competitive salary.
  • Flexible working hours.
  • Opportunity for professional development.
  • Supportive team environment.
  • Remote work flexibility.
American Refrigeration logo

American Refrigeration

American Refrigeration is a leading provider of industrial refrigeration solutions, specializing in ammonia and CO2 technologies. The company focuses on driving revenue growth through strategic sales and customer engagement, offering tailored solutions that meet the unique needs of clients across various market sectors. With a commitment to technical consultation and cross-functional collaboration, American Refrigeration ensures high-quality service and compliance with industry regulations. The company values a customer-first mindset and seeks motivated professionals to join its dynamic sales team.

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