The role of a Junior/Senior Consultant - Support Engineering involves ensuring stable and uninterrupted support for business processes through the high availability of a cloud platform for clients in the automotive industry.

In Short

Ensure stable support for business processes via a cloud platform.
Quick recovery in case of errors and user-oriented handling of incidents and service requests.
Support during recurring testing phases to provide a stable system for users.
Collaborate closely with various stakeholders, tech partners, and Alter Solutions.
Document processing steps and solutions in the client's central ticketing systems.

Requirements

Degree in (Business) Computer Science/Mathematics or comparable education.
Initial experience in implementing DevOps methods.
Knowledge of programming languages (Python, .NET, Java, C, C#) and CI/CD is advantageous.
Ability to work well in a team and be solution-oriented.
Good English skills (German desirable) and willingness to work in shifts, including night shifts if necessary.

Benefits

Flexible working hours + home office.
Opportunity for workation.
IT equipment provided for on-site and home work.
Active career planning including continuous training.
Wide range of benefits like job bike leasing, Urban Sports Club membership, delivery credits, streaming packages, etc.
Individual salary components like childcare subsidies, mobility (Germany ticket), recovery assistance, and meal subsidies.
Free access to a psychological psychotherapist.
Attractive subsidies for company pension schemes.
Mentoring program and targeted relocation support (VISA, administrative processes).
Social events (on-site + online).