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Project Manager, Payer Operations - Remote

Posted 2 weeks ago
Project Management
Full Time
Worldwide
$110,000 - $140,000/year

Overview

As a Project Manager on the Payer Success team, you will serve as the critical bridge between our health insurance partners and internal teams, leading the execution of high-impact projects that drive Alma’s growth and strengthen our position as a preferred payer partner.

In Short

  • Lead expansion initiatives by tracking tasks, monitoring timelines, escalating risks, and ensuring successful project completion.
  • Manage day-to-day execution of payer operations projects, supporting planning, coordination, and decision-making efforts.
  • Develop and maintain project plans, ensuring deliverables are routed effectively and progress is communicated clearly.
  • Facilitate cross-functional collaboration by leading internal and external stakeholder meetings and keeping teams aligned.
  • Build and maintain strong relationships with key internal and external partners.
  • Identify and implement process improvements to enhance efficiency, scalability, and overall payer operations effectiveness.

Requirements

  • You have 2-5 years of Healthcare, Payer, Project Management or related experience.
  • You have experience utilizing Project Management tools such as Asana.
  • You have an analytical mindset and are proficient in Excel or Google Sheets.
  • You have experience navigating sudden shifts in priority and are comfortable in ambiguous and nuanced settings.
  • You have experience introducing new processes or systems within a payer organization that requires effective change management.
  • You have experience navigating and mitigating risks associated with project management, including scheduling, resources, and stakeholder management.
  • You have the ability to recognize opportunities for process improvement and drive the implementation of those improvements.
  • You have the ability to present ideas and bodies of work to small and large audiences.
  • You are self-directed with the ability to set priorities, plan, and organize tasks and deliverables as needs evolve.

Benefits

  • We’re a remote-first company.
  • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans.
  • 401K plan (ADP).
  • Monthly therapy and wellness stipends.
  • Monthly co-working space membership stipend.
  • Monthly work-from-home stipend.
  • Financial wellness benefits through Northstar.
  • Pet discount program through United Pet Care.
  • Financial perks and rewards through BenefitHub.
  • EAP access through Aetna.
  • One-time home office stipend to set up your home office.
  • Comprehensive parental leave plans.
  • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day.
  • Flexible PTO.
Alma logo

Alma

Alma is a remote-first company dedicated to enhancing the customer experience in the mental healthcare sector. The organization focuses on supporting providers in building successful private practices while ensuring that individuals have access to high-quality, affordable care. With a commitment to creating an inclusive and equitable culture, Alma empowers its team members to excel in their roles. The company values data-driven decision-making and fosters a collaborative environment among its customer experience teams to continuously improve service delivery.

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