Medical Collections Representative - Remote

Overview

The Medical Collections Representative will work remotely to assist consumers with past due medical bills, providing resolutions while ensuring a respectful and empathetic approach.

In Short

• Work remotely for an established call center.
• Contact consumers with past due medical bills.
• Help consumers find payment resolutions.
• Compensation starts at $20/hour during training.
• Transition to $17/hour with performance-based bonuses after 6 months.
• Optional straight commission plan available.
• Full-time schedule Monday through Friday.
• Paid medical insurance and additional benefits offered.
• Generous PTO and 401K options.
• Required equipment provided by the company.

Requirements

• Experience in customer service and conflict resolution.
• Strong communication skills required.
• Ability to self-manage in a remote environment.
• Private workspace and reliable internet connection required.
• Experience in medical collections is a plus.

Benefits

• Paid medical, dental, and vision insurance.
• PTO, holiday pay, and make-up time benefits.
• 401K with company profit-sharing options.
• Employee discount program available.
• Company provides necessary equipment for remote work.