Loyalty Manager - Remote

Posted 3 days ago

Marketing

Full Time

Worldwide

Customer Segmentation

Campaign Management

A/B Testing

Overview

We are building a loyalty program that will keep our customers coming back for more, enhanced with automation and personalization to ensure precise communication.

In Short

Design and implement a loyalty program including segments, benefits, participation levels, and communication scenarios.
Build and optimize marketing automation campaigns across email, SMS, push, and web/app channels.
Utilize customer behavior and transaction data to create accurate segments and personalize communication.
Analyze program and campaign results to recommend next steps to increase customer engagement and value.
Collaborate with e-commerce, marketing, and IT teams to ensure consistent communication and development of marketing automation tools.

Requirements

Minimum 5 years of experience in marketing automation, CRM, or loyalty programs in e-commerce or retail.
Ability to connect concepts with execution, planning, configuring, and launching campaigns or automation scenarios.
Experience working with customer data: segmentation, scoring, behavior analysis, and campaign results.
Practical knowledge of marketing automation and customer data platform tools (e.g., Synerise, Bloomreach, Insider).
Understanding of campaign logic and user journeys (triggers, exclusions, A/B testing).

Benefits

B2B or employment contract.
Independence and real impact on the development of the loyalty program and marketing automation.
Work in an environment where data and testing drive decision-making.
Opportunity to build processes from scratch and implement your own ideas.
Collaboration with a team open to experiments and new technologies.
Employee discounts on all Coffeedesk offerings.
Additional day off to celebrate your birthday.
Attractive benefits system including insurance, medical care, sports card, well-stocked kitchens in every office, and discounts at our cafes.
Access to the best coffee and the latest coffee gadgets.
Hybrid work model - possibility to work from one of our offices (Warsaw, Szczecin, Kołobrzeg) or fully remotely.

All Good S.A

All Good S.A is a dynamic company focused on creating a seamless customer experience through innovative loyalty programs. With a commitment to automation and personalization, they aim to enhance customer engagement and retention. The company values data-driven decision-making and encourages collaboration across e-commerce, marketing, and IT teams. All Good S.A offers a supportive work environment that fosters creativity and experimentation, providing employees with the opportunity to design and implement impactful marketing strategies. They also prioritize employee well-being with attractive benefits and a hybrid work model.

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