Senior Loyalty Manager - Remote

Overview

The Senior Loyalty Manager will play a pivotal role in driving the success of loyalty programs for new and existing customers at PAR Loyalty, leveraging expertise in customer consultations, strategic recommendations, and data analysis.

In Short

• Drive success of loyalty programs for customers.
• Conduct customer consultations to diagnose loyalty needs.
• Provide strategic recommendations within the platform framework.
• Analyze diverse data points for informed decision-making.
• Manage complex cross-functional projects.
• Contribute to go-to-market materials.
• Support new sales opportunities.
• Master the PAR Loyalty platform within six months.
• Communicate with C-Level leadership.
• Travel up to 30% for customer-facing workshops.

Requirements

• 5+ years experience in digital marketing, loyalty & CRM systems.
• BA required, MBA preferred.
• Agency or client-facing experience is a must.
• Experience in the Restaurant or Retail Industry.
• Proven project management skills.
• Ability to communicate insights to senior clients.
• In-depth knowledge of loyalty, CRM, and marketing automation.
• Proficiency in market research and financial modeling.
• Exceptional communication skills.
• Proficient with tools like Excel and PowerPoint.

Benefits

• Opportunity to shape loyalty strategies.
• Work in a dynamic consulting environment.
• Collaborate with a world-class Enablement team.
• Remote or hybrid work options.
• Travel opportunities for workshops.