Senior Software Engineer - SRE - Remote

Overview

Do you love working with the latest technologies? Excited about helping maintain, improve, and scale an environment that supports millions of customers and IoT devices? Passionate about code at scale?

If the above holds true for you, then we would love to talk to you! EBS (part of Alarm.com) is looking for a versatile Site Reliability Engineer to work on our Platform team. You will be part of the team that focuses on supporting our backend infrastructure, both triaging and responding to incidents, supporting our deployments and the associated tooling, as well as analyzing our system for improvements and introducing new technologies to our stack. We work at scale – we have millions of customers and millions of devices sending us data all the time.

Very few companies innovate and develop across such a broad range of technologies as Alarm.com. This position is ideal for the candidate who seeks a small, friendly company culture where one can work closely with smart and highly productive people. Getting to work with cutting edge software and hardware to develop outstanding consumer products is the icing on the cake.

WHAT CAN YOU DO FOR ALARM.COM?

In Short

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
• Assist in capacity planning of our production environments.
• Help support our deployments, both the tooling and monitoring, as well as responding to production incidents, working close with our monitoring and DevOps teams.
• Develop full stack software for a wide variety of platforms and technologies.
• Engage in the research, evaluation, and application of new technologies and methodologies to solve challenging problems.
• Take part in the entire project life cycle, from requirements development to deployment.
• Work hard and be flexible: we have quick development cycles, evolving requirements, and lots of cross-team collaboration.
• Exercise good judgment. Know when to work quickly, and when to build a robust solution. Your work will be used by multiple business units, so you will need to consider many use cases when developing.
• Bring your ideas! We want our engineers to collaborate on product development, not blindly build to a spec.
• Other duties as assigned.

Requirements

• Bachelor’s in Computer Science, Computer Engineering, or a related field
• 5+ years of equivalent work experience in software development, with SRE, and/or Software Engineering (at least some SE experience required)
• Strong object-oriented programming skills such as: C#, Java, C++, Python
• Experience with monitoring tools such as: Wavefront, Datadog, Prometheus, Grafana, or SumoLogic
• Experience with capacity planning, code tuning, and working on a large platform
• Strong communication skills and experience working across different departments and with stakeholders
• Willingness to be on call to respond to incidents
• Willingness to regularly support our production deployments + production maintenances, which can be outside of normal business hours

Benefits

• Collaborate with outstanding people: We have a strong focus on teamwork, and we work to create a collaborative and welcoming environment that enables our teams to excel.
• Make an immediate impact: You can expect to be given real responsibility for bringing new technologies to the marketplace. You will be empowered to perform as soon as you join the team!
• Be Empowered: We don’t want to micro-manage you. We want you to own stuff and bring your experience to make those products the best in class.
• Long-term employment based on a permanent employment contract (CoE).
• Attractive benefits package: including medical care, life insurance, sports package, annual budget for professional development ($2,000).