Referral & Ambassador Program Specialist - Remote

Overview

The Referral & Ambassador Program Specialist will drive user growth through strategic referral and ambassador programs, managing the entire lifecycle from ideation to optimization.

In Short

• Develop and execute referral and ambassador program campaigns.
• Coordinate with marketing for campaign promotion.
• Manage CRM for audience segmentation and email deployment.
• Recruit and manage brand ambassadors.
• Analyze program performance metrics for optimization.
• Utilize SQL for data extraction and analysis.
• Report on program performance and provide recommendations.
• Stay updated on industry best practices.
• Test and iterate on program elements.

Requirements

• 2+ years in referral program management or related field.
• Experience in designing and implementing referral programs.
• Building and managing ambassador programs.
• Utilizing analytics platforms for performance tracking.
• Experience with CRM platforms like HubSpot or Salesforce.
• Proficient in SQL for data analysis.
• Understanding of Customer Acquisition Cost (CAC).

Benefits

• Opportunity to work in a growing digital economy.
• Be part of a mission-driven company.
• Work with a diverse and global team.