Technical Support Specialist - Remote

Overview

Aircall is a place where voices are valued, creating technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers.

In Short

• Join a company that values conversation and communication.
• Work remotely from Portugal.
• Be part of a growing team with over $220 million in investment.
• Support a diverse customer base of 20,000+ customers.
• Engage in a culture that values every voice.
• Contribute to creating technology for authentic human connections.
• Work in a collaborative environment.
• Opportunity to grow within the company.
• Flexible work arrangements.
• Be part of a global team across various locations.

Requirements

• Experience in technical support or customer service.
• Strong communication skills.
• Ability to work independently in a remote setting.
• Problem-solving skills.
• Familiarity with communication technologies.
• Fluency in English; additional languages are a plus.
• Customer-oriented mindset.
• Ability to work in a fast-paced environment.
• Technical aptitude.
• Willingness to learn and adapt.

Benefits

• Competitive salary.
• Remote work flexibility.
• Opportunities for professional development.
• Inclusive company culture.
• Access to modern communication tools.
• Supportive team environment.
• Health and wellness programs.
• Work-life balance initiatives.
• Global team collaboration.
• Engagement in meaningful work.