Staff Partner Solutions Engineer - Remote

Overview

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

In Short

• Develop detailed project plans, including: solution design, timeline estimation, task break-down, and testing plan.
• Provide day to day support for technical questions from external partner stakeholders.
• Develop integration support material and documentation for new products, rollouts and features.
• Serve as an overarching SME and point of escalation for internal and external teams facing technical challenges.
• Make recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience.
• Explore the business intersection between our commercial strategy and technical Partnership capabilities.
• Contribute to the internal development of pertinent external documentation to strengthen the overall partnership experience.

Requirements

• 4+ years experience in a Solutions Engineering, Partner Engineering, Sales Engineering, Technical Account Management, Solutions Architecture, or any other customer-facing engineering role.
• Ability to read and understand multiple programming languages.
• Experience and understanding of JSON, HTML, REST API, and Webhook technologies.
• Familiarity with the following concepts: integrating UX elements with backend services, frameworks, and 3rd party developer APIs.
• Experience with alerting and monitoring tools and applications.
• Excellent verbal and written communication skills, strong project management skills, capable of influencing internal and external stakeholders to stay on schedule.
• Passion and drive to change consumer banking for the better.
• Nice to have: experience and understanding of various Partner Platform Types (e.g. Ecommerce, Payment Processors, Payment Gateways, and Wallets).

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.