Director of Product Management, Trust & Safety - Remote

Overview

As a Director of Product on the Trust & Safety (T&S) team at Affirm, you will play a pivotal role in shaping the future of consumer financial services, commerce, and payments. You will lead a talented team responsible for onboarding consumers and ensuring seamless access to Affirm's lending and payment solutions.

In Short

• Lead customer centricity to maximize conversion and maintain trust.
• Prioritize high-impact opportunities and optimize conversion funnels.
• Collaborate across teams to ensure timely delivery of commitments.
• Elevate team capacity using AI tools to increase velocity.
• Develop team members and attract top talent.
• Seek innovative solutions and stay current on authentication methods.
• Manage detailed workstreams and mitigate fraud losses.
• Interact effectively with senior leaders to drive company objectives.

Requirements

• 10+ years of product management experience in consumer-facing software.
• Experience running high-velocity growth pipelines.
• Ability to identify product opportunities through data analysis.
• Comfortable with front-end, back-end, and API technologies.
• Outstanding communication skills with diverse stakeholders.
• Experience balancing time to market with rigor.
• Attention to detail and ability to ship on time.
• Experience managing in a remote-first environment.

Benefits

• Comprehensive health care coverage for you and dependents.
• Generous stipends for technology and lifestyle needs.
• Competitive vacation and holiday schedules.
• Employee stock purchase plan at a discount.