Compliance Analyst I, Complaints Risk Oversight - Remote

Overview

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

In Short

• Review and challenge internal responses to consumer complaints.
• Identify root causes of customer complaints and analyze trends.
• Collaborate with cross-functional teams to address compliance concerns.
• Assist with metrics reporting and process improvement.
• Support compliance and risk management projects.

Requirements

• 3 to 5+ years of experience in Compliance or Risk Management.
• Inquisitive and proactive in proposing solutions.
• Strong project management and analytical skills.
• Excellent verbal and written communication skills.
• Curiosity about fintech and consumer financial protections.

Benefits

• 100% subsidized medical coverage for employees and dependents.
• Generous stipends for technology and lifestyle needs.
• Competitive vacation and holiday schedules.
• Employee stock purchase plan.