Health Coach - Remote

Overview

The Health Coach at CVS Health provides telephonic outreach to the Medicare population to enhance medication adherence and health outcomes through education and support.

In Short

• Conduct assessments of members' health status.
• Utilize motivational interviewing to engage members.
• Partner with members to identify integration opportunities.
• Provide coaching and information to empower health choices.
• Interpret guidelines to positively impact members' health.
• Assist members in understanding their health status.
• Develop proactive actions to enhance health outcomes.
• Utilize healthcare knowledge to evaluate health risk behaviors.
• Work collaboratively with managers to overcome barriers.
• Achieve optimal health status for members.

Requirements

• 1-3 years of experience with Microsoft Office.
• 3-5 years of practice experience in relevant fields.
• Managed Care and Medicare experience required.
• Must live in EST/CST time zones.
• Healthcare licensure and/or certifications preferred.
• Excellent computer skills including MS Office applications.
• Effective communication and interpersonal skills.
• Experience in facilitating client positive behavioral change.
• Background in motivational interviewing and active listening.
• Associates Degree or equivalent experience.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• No-cost wellness programs for colleagues.
• Flexible work schedules and paid time off.
• Tuition assistance and retiree medical access.
• Confidential counseling and financial coaching.
• Comprehensive benefits addressing various needs.
• Employee stock purchase plan.
• Support for family leave and dependent care resources.
• Commitment to employee wellness and engagement.