Project Coordinator - Remote

Overview

A Project Coordinator (PC) fulfills various duties and responsibilities while working closely with team members across a variety of departments to create comprehensive action plans concerning resources, budgets, and timeframes for projects. A PC will perform the full range of our phased management cycles: initiating, planning, executing, monitoring, controlling, and closing. Another focus of the role is to learn and retain as much information as possible in preparation for progression into a Project Manager (PM) position.

In Short

• Maintains project management standards by providing solution-driven resources
• Answers customer questions and general inquiries
• Conducts and participates in outreach efforts related but not limited to lead generation and sales
• Enforces company policies and procedures
• Promotes client retention through departmental initiatives as identified by management
• Adopts special projects from time to time as assigned by management based on the needs of the business
• Supports cross-departmental functions by developing an advanced understanding of key responsibilities that are either shared or siloed
• Manage projects including but not limited to: consulting, invoicing, and calendaring while providing a seamless client experience
• Master product knowledge and its translation to marketing solutions and needs
• Develop an understanding of creative quality assurance

Requirements

• Excellent customer service, outreach, communication, and sales skills
• Strong analytical, problem solving, and decision-making skills
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Customer Relationship Management (CRM) software fluency
• Proficient with Google Workspace and other word processing software
• High school diploma or equivalent required
• Undergraduate degree or equivalent work experience preferred
• 2-3 years of experience in customer service, administrative assistance, or supervisory role required

Benefits

• Opportunity to progress into a Project Manager position
• Work in an innovative and disruptive start-up environment
• Engage in a culture that values open communication and team chemistry
• Overtime opportunities available
• Flexible work hours depending on project needs