Product Experience Specialist - Remote

Overview

The Product Experience Specialist (PES) serves as the subject matter expert for the core components of the Workforce Go! HCM suite. The PES is responsible for articulating the value proposition, benefits, and competitive advantages of the Workforce Go! HCM solution to existing clients and partners. This is achieved through the implementation of additional system modules and features, as well as the optimization of existing modules within a client’s environment. This role plays a key part in ensuring a seamless product experience through effective communication, configuration, training, and system optimization.

In Short

• Serve as subject matter expert for Workforce Go! HCM suite
• Articulate value proposition and benefits to clients
• Implement additional system modules and features
• Optimize existing modules within client environments
• Ensure seamless product experience
• Effective communication with clients and partners
• Provide configuration support
• Deliver training to clients
• Support system optimization efforts
• Contribute to client satisfaction and engagement

Requirements

• Experience with Workforce Go! HCM or similar systems
• Strong communication skills
• Ability to train and support clients
• Experience in system configuration and optimization
• Problem-solving skills
• Detail-oriented with strong organizational skills
• Ability to work independently and as part of a team
• Client-facing experience preferred
• Knowledge of HCM solutions
• Adaptability to changing client needs

Benefits

• Competitive salary
• Health benefits
• Professional development opportunities
• Supportive work environment
• Flexible working arrangements
• Opportunities for advancement
• Work with innovative solutions
• Collaborative team culture
• Access to cutting-edge technology
• Engagement with diverse clients