Inside Sales Representative (IT Services) - Remote

Overview

Adfinis drives digitalization with open standards and technologies, shaping a world of innovative, sustainable, and resilient IT solutions based on trusted Open Source technology.

As our company continues to grow, we are seeking an Inside Sales Representative to join our seven-person Sales team, which drives revenue in the DACH region through margin-based resale, subscriptions, and professional and managed IT services.

In this role, you’ll ensure smooth lead flow, efficient sales operations, and small account development, while relieving workload from the broader sales team. For that, you’ll cooperate closely with Customer Development Managers, Marketing, and Partner Management.

In Short

• Working through lead lists from partners and marketing
• Using checklists to turn inbound and outbound leads into SQLs
• Handing over more complex leads to CDMs
• Processing standard subscriptions and licenses, co-terming, and renewals
• Preparing, sending, and following up on standard quotes
• Growing smaller accounts and re-engage dormant ones
• Advancing simple up- and cross-selling opportunities, escalating bigger ones
• Helping with local events and processing leads fast afterward
• Registering deals and handling basic certification checks
• Keeping our CRM data clean, complete, and current

Requirements

• Hard Skills
• You know your way around CRM systems and like keeping sales data nice and tidy.
• You are not afraid to reach out to potential clients with cold calls and mail sequences.
• You can qualify leads, track their status, and ensure smooth processing.
• You have a basic understanding of B2B IT services or solution selling.
• You are proficient (C1) in German and English; Dutch is a plus.

Soft Skills

• Communication: Getting your point across to techies, non-techies, and customers.
• Reliability: Striving for top-notch work and reliably following the game plan.
• Collaboration: Lending a hand and jumping in to put out a fire when needed.
• Customer Engagement: Spotting what customers need and keeping them happy.
• Initiative: Taking initiative, speaking up, and grabbing new opportunities.
• Perseverance: Powering through setbacks, tediousness, and obstacles.
• Influencing: Reading the room and winning people over to actions and ideas.

Benefits

• We’re REALLY serious about Open Source. Keeping things transparent and accessible, supporting collaboration, and bigging up the community, it’s not just what we do; it’s who we are.
• Full-time or part-time, working on-site or logging in from your couch; the choice is yours. Thinking of jetting off for a bit? Hit us up in advance, and we’ll likely sort it out.
• Being right in the sweet spot between a small tech shack and a big corporation, we keep it real with a down-to-earth attitude, solid business processes, and speedy decisions.
• We’re all about that growth mindset. Whether it’s leveling up your soft skills, nabbing some new certs, or geeking out at conferences, we’ve got your back.
• We offer a 40-hour work week, 5 weeks of paid vacation, and flexible options for unpaid time off (like sabbaticals and other big adventures).