Account Manager - Open Source - Remote

Overview

The Account Manager will support clients from the first contact through to contract renewal, focusing on sustainable consulting, technical substance, and partnership-based customer relationships in an open-source environment.

In Short

• Manage customer relationships from initial contact to contract renewal.
• Consult on Open-Source subscriptions and related services.
• Build and develop a customer base strategically.
• Identify new business opportunities and collaborate with technical teams.
• Maintain structure in the sales pipeline and manage forecasts.
• Represent the company at community events and trade fairs.

Requirements

• Experience in Account Management, Sales, or Customer Success, preferably in IT.
• Interest or knowledge in Open-Source business models.
• Strong communication and negotiation skills.
• Structured and self-organized work style, especially in remote settings.
• Enjoyment of intercultural collaboration in a diverse team.
• Fluent in German (C1+) and proficient in English.

Benefits

• Remote-first approach with options for home office or co-working.
• Training budget, certifications, and support for personal development.
• Modern tools, flat hierarchies, and a culture of participation.
• An international and friendly team focused on Open Source.
• Meaningful projects that provide real value to clients and the community.