Senior Partner Program Operations Specialist - Remote

Overview

As a Senior Partner Program Operations Specialist at Acumatica, you will play a crucial role in managing partner relationships, ensuring compliance, and supporting the Partner Programs and Strategy team with various operational tasks.

In Short

• Triage and respond to inbound partner inquiries.
• Monitor partner adherence to program compliance.
• Manage partner onboarding communications.
• Oversee legal requirements related to partnerships.
• Administer partner-facing communications including newsletters and webinars.
• Draft copy for communications and proofread newsletters.
• Maintain data integrity in CRM.
• Support event planning and logistics management.
• Collaborate with the Programs team on various projects.

Requirements

• Understanding of a SaaS business and operations.
• Knowledge of relational databases and CRM systems.
• Familiarity with channel programs.
• Ability to use Excel for data analysis.
• Strong written and verbal communication skills.
• Time management skills in a fast-paced environment.
• Ability to work independently and manage multiple tasks.
• Capacity to learn new technologies rapidly.
• Ability to adapt to changing requirements.

Benefits

• Healthcare benefits including medical, dental, and vision insurance.
• Employer paid Short-Term/Long-Term Disability and Basic life coverage.
• 401(k) plan with company match.
• Flexible time off and sick leave.
• Opportunities for professional and financial growth.