Remote Otter LogoRemoteOtter

Part-Time Discord Remote Support Moderator

Posted Yesterday
Customer Service
Part Time
Colombia

Overview

We are seeking a dedicated and organized Discord Support Moderator to help manage our community, assist with inquiries, and ensure a safe, welcoming environment that aligns with our brand values. The ideal candidate is proactive, detail-oriented, and passionate about fostering positive online interactions.

In Short

  • Assist with opening and managing Discord Ambassador tickets.
  • Handle all chat inquiries promptly, keeping conversations flowing smoothly and organized.
  • Monitor community activity to ensure compliance with brand regulations and chat guidelines.
  • Verify that all new members joining the community meet brand terms, conditions, and requirements.
  • Open and close chat channels according to the scheduled hours.
  • Maintain a professional, friendly, and approachable presence in all interactions.

Requirements

  • Experience with Discord and community management.
  • Strong communication skills.
  • Ability to work independently and manage time effectively.
  • Detail-oriented and organized.
  • Proactive in resolving issues and inquiries.

Benefits

  • Flexible working hours.
  • Opportunity to work in a creative and dynamic environment.
  • Engagement with a vibrant community.
Activate Talent logo

Activate Talent

Activate Talent is a forward-thinking company focused on enhancing the eCommerce experience through meticulous quality assurance and customer experience management. With a commitment to stability and functionality, Activate Talent emphasizes the importance of rigorous testing and continuous improvement in its operations. The company fosters a culture of learning and development, providing employees with opportunities to expand their technical skills and advance their careers. By leveraging tools like Noibu and Microsoft Clarity, Activate Talent aims to deliver exceptional service and insights that drive growth and enhance user satisfaction.

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