Supervisor, Mortgage Loan Processing - Remote

Overview

The Mortgage Processing Supervisor oversees the daily operations of the mortgage processing team to ensure timely, accurate, and compliant processing of residential mortgage loans.

In Short

• Supervise and lead a team of mortgage loan processors, including training and performance evaluations.
• Monitor daily processing activities to ensure compliance with internal standards and regulations.
• Review and resolve escalated loan file issues.
• Collaborate with underwriting, closing, and compliance departments.
• Develop process improvements for efficiency and customer satisfaction.
• Ensure adherence to federal and state regulations.
• Maintain knowledge of mortgage products and regulatory changes.
• Generate and analyze processing metrics for improvement opportunities.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• 3–5 years of mortgage loan processing experience.
• 1–2 years in a supervisory or team lead role.
• Strong understanding of mortgage lending guidelines.
• Proficiency in mortgage loan origination systems.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

• Hybrid and remote work opportunities.
• 401 (k) with employer match.
• Medical, dental, and vision with HSA and FSA options.
• Competitive vacation and sick time off.
• Access to wellness support programs.
• Financial support in times of hardship.
• Commitment to diversity and inclusion.