Application Support Engineer - Remote

Overview

The Application Support Engineer will ensure system stability and performance for critical banking operations, working within a dynamic team of support engineers.

In Short

• Support system stability and performance through routine health checks.
• Investigate and resolve incidents with precision.
• Maintain banking applications in Linux and Oracle environments.
• Contribute to documentation and internal standards.
• Collaborate with a team of over 40 engineers.
• Use modern support tools like Graylog and Jira.
• 3+ years of experience in application support required.
• Strong skills in Linux, Shell scripting, and Oracle databases.
• Excellent communication skills are essential.
• Enjoy a holistic benefits program focused on wellbeing.

Requirements

• 3+ years of experience in an application support role.
• Solid experience with Linux (Redhat) and Shell scripting.
• Strong troubleshooting and root cause analysis skills.
• Business-level English (B2+).
• Excellent communication and attention to detail.
• Self-driven with a willingness to learn.
• Familiarity with Agree21 banking software is a plus.
• Experience with monitoring tools like Graylog and SNMP.
• Knowledge of Jira and ITIL best practices.
• Understanding of incident management processes.

Benefits

• Medical benefits and gym support.
• Flexible work-life fusion approach.
• Support for emotional wellbeing and mental health.
• Community engagement through social activities.