3rd Line IT Support Consultant - Remote

Overview

We are seeking an experienced IT Support Consultant to join our Customer Infrastructure Team, focusing on maintaining and improving IT systems for one of our largest global clients.

In Short

• Join the Customer Infrastructure Team as a 3rd Line IT Support Consultant.
• Work on varied and challenging IT infrastructure tasks.
• Ensure IT systems operate efficiently and propose improvements.
• Strong technical skills required in fault finding and problem solving.
• Experience with VMWare vSphere and Microsoft Hyper-V.
• Knowledge of Azure AD and Office 365 administration.
• Familiarity with DNS and networking technologies.
• Contribute to projects for non-profit organizations.
• Opportunities for personal development and certifications.
• Be part of a supportive and dynamic team environment.

Requirements

• Strong technical skills with VMWare vSphere and/or Microsoft Hyper-V.
• Experience with Azure AD and Office 365.
• Knowledge of DNS, networking, and troubleshooting.
• Familiarity with backup solutions like Veeam.
• Ability to work under pressure and solve problems.
• Experience with physical server equipment (HPE, Dell, IBM).
• Understanding of mail flow and security configurations.
• Proficiency in PowerShell scripting.
• Experience in configuring and troubleshooting firewalls and routers.
• Knowledge of Windows Server environments.

Benefits

• Strong focus on personal development and training.
• Access to market-leading e-Learning and certifications.
• Structured Professional Development Plans.
• Monthly protected learning time.
• High retention rate due to investment in staff.
• Flat management structure with freedom to work.
• Engage with diverse technologies and systems.
• Work with reputable non-profit organizations.
• Ethical and customer-focused company values.
• Opportunity for career growth within the company.