Content Moderator (Junior Data Reviewer) - English and Croatian/Serbian - Remote

Overview

The Content Moderator role at Accenture involves reviewing, analyzing, and ensuring the safety and quality of online content, while providing a supportive environment for users.

In Short

• Review and classify user-generated content according to client guidelines.
• Engage in continuous training and process improvement initiatives.
• Investigate and resolve complex content issues.
• Advocate for user community safety and inclusion.
• Work in a fast-paced environment with changing business needs.
• Participate in a well-being support program.
• Utilize foreign languages and technology solutions.
• Collaborate with a multicultural team.
• Provide feedback for professional growth.
• Work on a rotating schedule across a 7-day work week.

Requirements

• Strong coping and emotional resilience skills.
• Excellent communication skills in English and Croatian/Serbian.
• Attention to detail and ability to synthesize information.
• Critical thinking and decision-making abilities.
• Familiarity with internet platforms and culture.
• Ability to work well both individually and in teams.
• Previous experience in customer service or content moderation is a plus.
• Willingness to work from the office.

Benefits

• Support for professional development and growth.
• A flexible work-life balance.
• Private medical care and life insurance.
• Access to a benefits platform.
• Inclusion and diversity in the workplace.
• Commitment to environmental sustainability.
• Engagement in community initiatives.
• Clear development path with dedicated support.