Content Moderator with English and Dutch - Remote

Overview

The Content Moderator role at Accenture involves reviewing and managing online content to ensure safety and quality, while providing support for the Trust and Safety community.

In Short

• Review, classify, and remove content according to client guidelines.
• Analyze user profiles, audio, videos, and text-based content.
• Investigate and resolve complex content issues.
• Participate in process improvement initiatives.
• Engage in training programs for optimal development.
• Utilize strong coping and emotional resilience skills.
• Work individually and as part of a team in a fast-paced environment.
• Maintain high attention to detail and critical thinking.
• Flexibility with changing business needs.
• Commitment to quality and effectiveness in content moderation.

Requirements

• Fluency in English (min. B2) and Dutch (min. B1+).
• Strong emotional resilience and stress-management skills.
• Ability to perform duties objectively and without bias.
• Deep familiarity with internet platforms and culture.
• Experience in customer service or content moderation is a plus.
• Strong critical thinking and decision-making abilities.
• Flexibility in meeting changing business needs.
• Excellent comprehension and communication skills.
• Ability to synthesize information from multiple streams.
• Commitment to quality and efficiency in work.

Benefits

• Full-time employment contract with a comprehensive training package.
• Access to e-learning platforms and various training opportunities.
• Employee Assistance Program for legal, financial, and psychological support.
• Private medical care and life insurance options.
• Inclusion and diversity in a multicultural environment.
• Flexible approach to work-life balance.
• Commitment to reducing environmental impact.
• Quarterly dividends for employees participating in share purchase plan.
• Support for LGBT and individuals with disabilities.
• Dedicated Buddy for workplace adjustment support.