Investigations Specialist - Remote

Overview

The Investigations Specialist conducts investigations using databases to locate individuals and businesses for service of process, communicating findings to co-workers and customers as part of a fast-paced Investigations Team.

In Short

• Conduct investigations to locate individuals and businesses.
• Communicate findings to customers and co-workers.
• Answer investigations related phone calls and emails.
• Update procedural documents and review existing procedures.
• Work remotely with a strong work ethic.
• Maintain high levels of confidentiality.
• Possess excellent interpersonal skills.
• Be open to learning new things.
• Be technically savvy with Microsoft Office Suite.
• Participate in achieving daily goals in a team environment.

Requirements

• High School Diploma or GED and at least 6 months of related experience required.
• Experience in an office environment and/or customer facing position preferred.
• Ability to work remotely with strong work ethic.
• Reliable with the ability to maintain confidentiality.
• Excellent interpersonal skills.
• Openness to learning new things and responding positively to feedback.
• Technical savvy, including experience with Microsoft Office Suite.

Benefits

• Comprehensive Medical, Dental, and Vision coverage.
• 401(k) retirement plan with 5% matching.
• 11 paid holidays per year.
• Referral program.