Sales Operations Salesforce Administrator & Business Analyst - Remote

Overview

The Sales Operations Salesforce Administrator & Business Analyst role at Concentrix involves supporting management with sales metrics and business processes while providing assistance to various user groups regarding Salesforce.

In Short

• Provide executive reporting and forecasting performance.
• Manage Salesforce dashboards and user accounts.
• Deliver help desk support and training for Salesforce users.
• Improve sales productivity through operational excellence.
• Analyze and report on sales data and metrics.
• Collaborate with business partners to understand requirements.
• Maintain high quality and accuracy in processes.
• Support global teams with flexible working hours.
• Utilize strong MS Office skills, especially Excel and PowerPoint.
• 5+ years of experience in a sales operations role.

Requirements

• Exceptional written and oral communication skills.
• Detailed understanding of lead to opportunity to order processes.
• Salesforce experience, including validation rules and dashboards.
• Salesforce Administrator certification is a plus.
• Ability to accommodate global team schedules.
• Strong analytical and problem-solving skills.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and holidays.
• Paid learning days.
• Employee assistance program.