Associate Director, Hub Services - Remote

Overview

The Associate Director, Hub Services leads cross functional teams responsible for the Parkinson’s Hub which is the access and SP fulfillment hub for Duopa and Vyalev. This role reports directly to the Director of the Hub Strategy Team and collaborates closely with various teams to drive operational excellence and continuous quality improvements.

In Short

• Lead cross-functional teams for the Parkinson’s Hub.
• Drive operational excellence and quality improvements.
• Develop strategies to exceed provider and patient needs.
• Collaborate with various teams to gather insights.
• Manage external hub vendor and ensure compliance.
• Identify opportunities to improve hub customer deliverables.
• Responsible for regular reporting on hub program impacts.
• Manage budgets and work with vendors to meet financial guidelines.
• Build relationships across various business units.
• Participate in training and professional development.

Requirements

• Bachelor’s degree, MPH or MBA with healthcare focus desirable.
• At least five years of related experience.
• Experience with project management and CRM platforms.
• In-depth knowledge of specialty care treatment approval processes.
• Strong analytical and communication skills.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Paid time off including vacation and holidays.
• Participation in short-term and long-term incentive programs.