Senior ICE Specialist - Remote

Overview

The Senior ICE Specialist at Abbott plays a critical role in advancing the treatment of heart disease through innovative medical technologies, serving as a technical expert and customer liaison.

In Short

• Individual contributor with comprehensive knowledge in Electrophysiology.
• Execute highly complex projects and adapt traditional approaches for solutions.
• Respond to technical inquiries from customers via multiple communication channels.
• Develop new solutions to solve technical problems through case management.
• Instruct and review work quality of technical staff.
• Work involves travel up to 50% of the time.
• Requires a minimum of 4 years of experience in a related field.
• Preferred qualification includes RDCS certification.
• Career development opportunities within a global healthcare leader.
• Access to various health and wellness benefits.

Requirements

• Associated Degree required.
• Minimum of 4 years of relevant experience.
• Strong communication skills for customer interaction.
• Ability to manage complex technical inquiries.
• Proficient in applying established professional and technical disciplines.
• Experience in instructing and reviewing technical staff work.
• Ability to adapt and develop solutions for technical problems.
• Experience in Electrophysiology is preferred.

Benefits

• Free medical coverage in the Health Investment Plan.
• Excellent retirement savings plan with high employer contribution.
• Tuition reimbursement and FreeU education benefit.
• Recognized as a great place to work globally.
• Opportunities for career growth and development.
• Diversity and inclusion initiatives in the workplace.
• Access to health and wellness benefits.
• Support for work-life balance.