Remote Otter LogoRemoteOtter

Customer Support Specialist II - Remote with Travel

Posted 3 days ago
Customer Service
Full Time
USA
$26.35 - $52.65/hour

Overview

As a Customer Support Specialist II at Abbott, you will provide essential technical support solutions, ensuring customer satisfaction through effective communication and problem-solving while traveling up to 75% of the time.

In Short

  • Remote position with travel requirements.
  • Provide on-site support to customers.
  • Efficiently resolve technical issues and complaints.
  • Work collaboratively with sales and marketing teams.
  • Manage customer relationships and ensure satisfaction.
  • Perform preventive maintenance and installations.
  • Document and follow up on service requests.
  • Participate in training and continuous learning.
  • Adhere to regulatory and compliance procedures.
  • Maintain a safe work environment.

Requirements

  • Bachelor’s degree or equivalent experience required.
  • Experience in customer interfacing and troubleshooting.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in teams.
  • Proficient in computer skills including Word, Excel, and remote troubleshooting.
  • Willingness to travel up to 75%.
  • Experience in biomedical, electrical, or mechanical technology preferred.
  • Ability to manage stress and high-pressure situations.
  • Commitment to quality and compliance standards.
  • Effective time and inventory management skills.

Benefits

  • Career development opportunities with a global leader.
  • Free medical coverage after one year.
  • Excellent retirement savings plan.
  • Tuition reimbursement and education benefits.
  • A supportive and diverse work environment.
  • Recognition as a top workplace for diversity and inclusion.
  • Access to health and wellness benefits.
  • Flexible working hours and support for work-life balance.
  • Opportunity to work in a respected and admired company.
  • Continuous learning and certification programs.

Abbott

Abbott

Abbott is a global healthcare leader dedicated to helping people live fully at all stages of life. With a diverse portfolio that includes diagnostics, medical devices, nutritionals, and branded generic medicines, Abbott serves customers in over 160 countries through its 114,000 employees. The company is recognized for its commitment to employee development, diversity, and innovation in healthcare, providing life-changing technologies and solutions. Abbott fosters a collaborative work environment where employees can grow their careers while making a positive impact on health and well-being worldwide.

Share This Job!

Save This Job!

Similar Jobs:

PartnerHero logo

Customer Support Specialist III - Remote

PartnerHero

16 weeks ago

Join PartnerHero as a Customer Support Specialist III, providing exceptional service and support for fintech applications in a remote role.

Worldwide
Full-time
Customer Service

J.T.D

Remote Customer Support Specialist – Travel Bookings

Jewels Travel Destinations

19 weeks ago

Join our team as a Remote Customer Support Specialist for travel bookings, where you can work from anywhere and help clients plan their dream vacations.

USA
Full-time
Customer Service

G.C

Remote Customer Support Specialist

GIS Consulting

11 weeks ago

Join our team as a Remote Customer Support Specialist to provide exceptional support to customers while working from home.

USA
Full-time
Customer Service

A.G.L.M.S

Remote Customer Support Specialist

AO Globe Life - Madelyn Sanders

14 weeks ago

Join AO as a Remote Customer Support Specialist, offering flexible hours and competitive pay.

USA
Full-time
Customer Service
Globe logo

Remote Customer Support Specialist

Globe

15 weeks ago

Join our team as a Remote Customer Support Specialist and help customers with their inquiries while working from home.

Worldwide
Full-time
Customer Service