Aero Gas Power Customer Service Leader - Remote

Overview

The Aero Gas Power Customer Service Leader at GE Vernova plays a crucial role in managing customer relationships and ensuring effective communication between internal and external organizations, while contributing to the overall business strategy.

In Short

• Serve as the primary point of contact for customers.
• Manage customer communication and relationships.
• Analyze and resolve customer requests.
• Oversee outage management and parts planning.
• Responsible for P&L management for assigned customers.
• Lead contract fulfillment and project deliverables.
• Coordinate with functional groups for service agreements.
• Develop and execute customer communication plans.
• Foster strong relationships with customer leadership teams.
• Travel up to 40% of the time as required.

Requirements

• Bachelor’s Degree or equivalent experience in power generation.
• 5-7 years of experience in power plant or contract performance management.
• Strong leadership and project management skills.
• Experience in outage management.
• Excellent communication and organizational skills.
• Ability to work in a dynamic and proactive environment.
• Strong networking abilities.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive benefits package.
• Professional development opportunities.
• Support for a balanced lifestyle.
• Inclusive work culture.