Microsoft CRM Specialist - Remote

Overview

700Apps is looking for a dedicated Microsoft CRM Specialist to enhance our customer relationship management capabilities. In this role, you will be responsible for managing and optimizing our Microsoft CRM system to improve customer engagement, streamline processes, and support our sales and marketing teams. You will work closely with various departments to understand their needs and provide solutions that leverage the full potential of the CRM platform.

In Short

• Administer and manage the Microsoft CRM system, ensuring it aligns with business objectives.
• Customize and configure CRM functionalities to meet the specific needs of different teams.
• Provide training and support to users to optimize their use of the CRM system.
• Analyze CRM data and generate reports to support sales and marketing efforts.
• Collaborate with IT and other departments to integrate CRM with other business applications.
• Identify and troubleshoot any system issues, ensuring minimal downtime and disruption.
• Stay informed about new features and updates in Microsoft CRM and advise on best practices.
• Engage with stakeholders to gather requirements for CRM enhancements and improvements.

Requirements

• Experience with Microsoft CRM systems.
• Strong analytical skills and ability to generate reports.
• Excellent communication and training skills.
• Ability to collaborate with various departments.
• Problem-solving skills and attention to detail.

Benefits

• Opportunity to work with a dynamic team.
• Professional development and training opportunities.
• Competitive salary and benefits package.