Chief of Staff (Operations) - Remote

Overview

At 32Co, we’re building the operating system for specialist healthcare - empowering general clinicians to deliver world-class care. We’re looking for a Chief of Staff (Operations) to help shape, scale, and strengthen high-performing teams across Design, Clinical Support, and Product.

In Short

• Design team enablement with a focus on structure and capacity.
• Build and refine processes across workflows and performance.
• Drive engagement initiatives in a remote-first environment.
• Hold regular 1:1s to understand team dynamics.
• Deliver exceptional hiring and onboarding experiences.
• Own strategic projects for operational excellence.
• Design new operating models as the company scales.
• Embed automation and AI into core operations.
• Identify inefficiencies and lead improvement projects.
• Spot opportunities and define your own remit.

Requirements

• Proven experience in scaling high-performing teams.
• Exceptional operational and problem-solving skills.
• Excellent communication and relationship-building skills.
• High emotional intelligence to build trust and engagement.
• Experience in startup or scale-up environments (desirable).
• Familiarity with automation and AI-driven tools (desirable).
• Prior experience with remote-first teams (desirable).

Benefits

• Real-world impact on healthcare delivery.
• Competitive salary based on experience.
• Opportunity to build the future of HealthTech.
• Join a multicultural, ambitious team.
• Birthday day off.
• Team perks including lunches and retreats.