Junior IT Operations Analyst - Remote

Overview

The IT team at 1Password provides software and hardware support services to all employees in a remote-first computing environment. The Jr. IT Operations Analyst will work collaboratively to find solutions in IT Operations while maintaining and providing timely access to business tools.

In Short

• Join the IT Operations team at 1Password.
• Work in a remote-first environment.
• Assist in onboarding and offboarding users.
• Document work and exchange information with team members.
• Gain experience with ticketing and asset management systems.
• Collaborate with IT teams and embrace feedback.
• Learn time management and prioritization skills.
• Contribute to IT Operations initiatives.
• Participate in inventory orders and deliveries.
• Build rapport and maintain composure in a fast-paced environment.

Requirements

• 1-2 years of experience in an operational role.
• Interest in ticketing systems and user account lifecycles.
• Familiarity with SaaS applications like Google Workspace and Slack.
• Solid written and verbal communication skills.
• Ability to build rapport with diverse individuals.
• Familiarity with hardware and software lifecycle management is a plus.

Benefits

• Opportunity to work in a collaborative team environment.
• Gain valuable experience in IT operations.
• Remote work flexibility.
• Engage in a culture of feedback and continuous improvement.
• Work with modern enterprise tools and technologies.