Account Specialist, Growth - Remote

Overview

The Account Specialist- Growth is a crucial part of our sales cycle, responsible for ensuring the success and satisfaction of our high-volume transactional customers. This position plays a vital role in articulating the value of 1Password to customers and prospects, assisting, and creating strong relationships with our inbound clients and matching our product with the customers needs.

In Short

• Responsible for ensuring success and satisfaction of high-volume transactional customers.
• Articulate the value of 1Password to customers and prospects.
• Assist and create strong relationships with inbound clients.
• Drive value for customers and provide best practice guidance.
• Proactive and customer-focused individual required.
• Work in a fast-paced, dynamic environment.
• Remote opportunity within Canada and the US.
• Manage a pipeline with consistent performance against sales metrics.
• Collaborate with internal teams for timely deal closures.
• Monitor metrics and KPIs to take action on trends.

Requirements

• 1+ years in a Sales, Account management, Customer success, or related role preferably in a SaaS environment.
• Proven ability to effectively manage a pipeline with consistent performance.
• Ability to thrive in a fast-paced environment.
• Create and deliver compelling sales presentations.
• Strong communication skills.
• Experience handling high volume of inbound customer inquiries.
• Strong organizational skills.
• Strong interpersonal skills.
• Preferred: Experience with 1Password or other password managers.
• Preferred: Experience with Salesforce, Gainsight, etc.

Benefits

• Health and dental benefits.
• Generous paid time off.
• Equity grant for full-time employees.
• Retirement matching program.
• Paid volunteer days.
• Employee-led inclusion and belonging programs.
• Peer-to-peer recognition through Bonusly.