Customer Support Specialist - Remote

Overview

Join the 12Go Customer Support team, a vibrant group of passionate individuals from diverse cultures worldwide, as we connect the world through our travel services.

In Short

• Be part of a leading multimodal online travel agency.
• Work in a dynamic and diverse team.
• Contribute to crafting meaningful connections.
• Engage with customers globally.
• Embrace diversity and different perspectives.
• Listen to customer needs and provide solutions.
• Help enhance customer satisfaction.
• Participate in a vibrant work culture.
• Be key to the company's success.
• Work remotely or from our Bangkok office.

Requirements

• Experience in customer support or related field.
• Strong communication skills.
• Ability to work in a team.
• Problem-solving skills.
• Passion for the travel industry.
• Open-minded and adaptable.
• Fluency in English; additional languages are a plus.
• Willingness to learn and grow.
• Ability to handle diverse customer inquiries.
• Strong interpersonal skills.

Benefits

• Work in a supportive and inclusive environment.
• Opportunities for professional development.
• Flexible working arrangements.
• Competitive salary and benefits.
• Join a passionate team.
• Engage in meaningful work.
• Access to travel discounts.
• Participate in team-building activities.
• Work with a global customer base.
• Contribute to a growing company.