As Senior Digital Marketing Manager on our CRM team, you’ll play a critical role in driving adoption of our ExpressExam product and empowering customers to choose the brand of contacts they wear.

In Short

Drive awareness and adoption of ExpressExam product.
Collaborate with multiple stakeholders.
Identify customer segments for cross-sell.
Optimize messaging with product team.
Support customer retention efforts.
Test and optimize marketing campaigns.
Analyze campaign performance and provide insights.

Requirements

6+ years in CRM or lifecycle marketing.
3+ years driving cross-sell in ecommerce.
Expertise in customer data platforms.
Proven collaboration skills.
Strong analytical skills.
High proficiency with analytics platforms.
Excellent project management skills.

Benefits

Free eye exams for family.
Deep discounts on lenses and glasses.
Amazing healthcare coverage.
401(k) match.
Flexible PTO.
Tuition reimbursement program.
In-house restaurant with discounted meals.
Free snacks and drinks.
Full onsite gym.

1-800 Contacts

1-800 Contacts, a subsidiary of SeekWell, is dedicated to simplifying and enhancing the vision care experience for consumers. With a legacy of nearly 30 years, the company prides itself on its award-winning culture and commitment to customer satisfaction. Owned by KKR, a leading private equity firm, 1-800 Contacts continues to innovate in the industry, offering accessible and affordable solutions for contact lens purchases. The company fosters a dynamic and empowering work environment, encouraging employees to take initiative and deliver exceptional service. With a focus on inclusivity and employee development, 1-800 Contacts is not just a call center; it's a place where team members can thrive and make a difference.

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