Director, Membership Growth & Retention - Remote

Overview

The Director, Membership Growth and Retention will lead Oura's Membership business, focusing on growth, engagement, and monetization strategies.

In Short

• Shape membership strategy and business model.
• Drive LTV growth through retention initiatives.
• Guide lifecycle retention programs to reduce churn.
• Operationalize scalable membership programs.
• Forecast and optimize membership health metrics.
• Champion data-driven segmentation for personalized experiences.
• Establish a test-and-learn mindset across programs.
• Translate data insights into actionable strategies.
• Lead cross-functional collaboration for membership roadmap.
• Influence at executive and board levels.

Requirements

• 12+ years in strategy or membership leadership.
• Experience in scalable subscription models.
• Strong analytical skills for data-driven decision making.
• Expertise in lifecycle retention programs.
• Comfort with defining metrics and working with data teams.
• Track record of improving retention and engagement.
• Ability to influence senior stakeholders.
• Thrives in fast-paced environments.
• Excellent communication and storytelling skills.

Benefits

• Competitive salary and equity packages.
• Health, dental, and vision insurance.
• An Oura Ring and employee discounts.
• 20 days PTO plus holidays and wellness time off.
• Paid sick leave and parental leave.