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Senior Customer Success Engineer - Remote

Posted 2 weeks ago
Customer Service
Full Time
Germany

Overview

Zscaler is seeking an experienced Senior Customer Success Engineer to join our global, customer-focused team dedicated to delivering high-impact experiences and innovative solutions for enterprise customers.

In Short

  • Work with Customer Success and Sales teams to drive customer outcomes.
  • Engage with large customers through technical workshops.
  • Present at customer events covering best practices for Zscaler technology.
  • Deliver internal technical sessions to Customer Success Managers.
  • Collaborate with Customer Success, Product Engineering, and Support teams.

Requirements

  • 8+ years in customer-facing positions within enterprise-level businesses.
  • Ability to simplify content for various audiences.
  • Understanding of technology and its business implications.
  • Fluent in German and English.

Benefits

  • Various health plans.
  • Time off for vacation and sick leave.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks, and more!
Zscaler logo

Zscaler

Zscaler is a global leader in cloud security, dedicated to providing a secure, cloud-enabled digital future for its customers. The company prides itself on its Sales and Go-to-Market team, which consists of passionate professionals focused on nurturing trusted partnerships and delivering exceptional customer experiences. Zscaler's collaborative approach involves various teams, including Sales, Customer Success, and Technology Partnerships, working together to showcase the agility and power of cloud transformation. With a commitment to innovation and excellence, Zscaler aims to solidify its position as a frontrunner in the cloud security industry.

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