End User Computing Desktop Support Consultant - Remote

Overview

We are seeking an experienced End User Computing (EUC) Desktop Support Consultant based in Auckland City. You will be part of a diverse and talented support team that provides IT support to a large user base organization.

In Short

• Provide IT support to a large user base organization.
• Work as part of a diverse and talented support team.
• Focus on End User Computing (EUC) solutions.
• Assist users with technical issues.
• Ensure high levels of customer satisfaction.
• Manage and resolve support tickets efficiently.
• Collaborate with other IT teams as needed.
• Maintain documentation of support processes.
• Stay updated with the latest technology trends.
• Contribute to team goals and objectives.

Requirements

• Proven experience in desktop support or similar role.
• Strong knowledge of End User Computing technologies.
• Excellent problem-solving skills.
• Ability to work well in a team environment.
• Strong communication skills.
• Experience with ticketing systems.
• Technical certifications are a plus.
• Customer-focused attitude.
• Ability to manage multiple tasks.
• Willingness to learn and adapt.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Supportive team environment.
• Flexible working arrangements.
• Health and wellness programs.
• Access to the latest technology.
• Work-life balance initiatives.
• Employee recognition programs.
• Potential for career advancement.
• Inclusive workplace culture.