End User Computing Desktop Support Consultant - Remote

Overview

We are seeking an experienced End User Computing (EUC) Desktop Support Consultant based in Munich City. You will be part of a diverse and talented support team that provides IT support to a large user base organization.

In Short

• Provide IT support to a large user base organization.
• Work as part of a diverse and talented support team.
• Focus on End User Computing (EUC) solutions.
• Assist users with technical issues and inquiries.
• Ensure high levels of customer satisfaction.
• Manage and resolve support tickets efficiently.
• Collaborate with other IT teams as needed.
• Stay updated with the latest technology trends.
• Participate in training and development opportunities.
• Contribute to process improvements in support operations.

Requirements

• Proven experience in desktop support or similar role.
• Strong knowledge of End User Computing technologies.
• Excellent problem-solving skills.
• Ability to work well in a team environment.
• Strong communication skills, both verbal and written.
• Experience with ticketing systems.
• Technical certifications are a plus.
• Fluency in English; German is a plus.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt to new technologies.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Flexible working hours.
• Supportive team environment.
• Access to the latest technology and tools.
• Health and wellness programs.
• Work-life balance initiatives.
• Company events and team-building activities.
• Remote work options available.
• Career advancement opportunities.