Functional Consultant - Remote

Overview

The Functional Consultant with Zone & Co will be essential in gathering and analyzing client business requirements and translating them into functional specifications and user stories. This role will collaborate closely with technical teams to design and configure solutions that precisely meet client needs, while conducting product demonstrations and training sessions to ensure effective implementation.

In Short

• Gather and analyze business requirements from customers.
• Translate business requirements into functional specifications and user stories.
• Collaborate with technical teams to design and configure solutions that meet customer needs.
• Conduct product demonstrations and training sessions for customers.
• Assist in the testing and quality assurance processes to ensure solutions meet requirements and are error-free.
• Provide ongoing support to customers, troubleshooting issues, and implementing enhancements as needed.
• Stay updated on industry trends, best practices, and emerging technologies relevant to the domain.
• Communicate effectively with customers and internal teams to ensure project milestones are met and expectations are managed.
• Document processes, configurations, and customizations for future reference.
• Participate in pre-sales activities such as solution presentations and proposal development.

Requirements

• NetSuite Procure to Pay or experience with a comparable Accounts Receivable platform is required.
• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field.
• 2-4 years of experience in a functional consulting role within the fintech industry.
• Experience with enterprise software implementation projects, preferably in areas such as ERP, CRM, or other business applications.
• Understanding of business processes and ability to analyze and document complex requirements.
• Project management skills.
• Excellent communication and client-facing abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Analytical thinking and problem-solving skills.
• Must be able to read, write and speak clearly in English.
• Strong attention to detail with the ability to meet tight deadlines.
• Ability to communicate professionally, both written and verbal.
• Effective problem solving and critical thinking skills.

Benefits

• At Zone, our benefits are designed to enrich your life beyond the workplace.
• Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support.
• As a fully remote company, we prioritize flexibility and balance.
• Explore our comprehensive list of benefits at Zoneandco.com.